Privacy Policy

1. Introduction

INNOFUN DIGITAL ENTERTAINMENT LLC ("we," "our," or "us") operates the Veedeo video rendering platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Name and email address (when you create an account)
• Company information (if provided)
• Payment information (processed securely through third-party providers)
• Communications with our support team

2.2 Usage Information

We automatically collect certain information about your use of our Service:

• API usage statistics and performance metrics
• Log files, including IP addresses and browser information
• Device information and technical specifications
• Video processing requests and metadata (not content)

2.3 Content Information

When you use our video processing services:

• Video files are processed temporarily and deleted after completion
• We do not store, view, or analyze your video content
• Metadata about processing requests may be retained for service improvement

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process your video rendering requests
• To manage your account and billing
• To send you technical notices and support communications
• To improve our Service and develop new features
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

4.1 Service Providers

We may share your information with trusted service providers who assist us in operating our Service:

• Google Cloud Platform (for hosting and infrastructure)
• Stripe (for payment processing)
• Firebase (for authentication and database services)
• Email service providers (for account and support communications)

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, enforce our terms of service, or protect the rights and safety of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy:

• Account information: Until account deletion or 3 years of inactivity
• Usage logs: Up to 90 days for performance monitoring
• Payment records: As required by law (typically 7 years)
• Video files: Deleted immediately after processing completion
• Support communications: Up to 2 years for quality assurance

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You can access and download your account information through your dashboard or by contacting us.

7.2 Correction and Updates

You can update your account information at any time through your account settings.

7.3 Deletion

You can delete your account and personal information by contacting our support team. Some information may be retained as required by law or for legitimate business purposes.

7.4 Marketing Communications

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or updating your preferences in your account settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies for Service functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: