Terms of Service

Terms and conditions for using the Veedeo video rendering platform.

Effective Date: July 2, 2025

Last Updated: September 13, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and INNOFUN DIGITAL ENTERTAINMENT LLC ("Company," "we," "our," or "us") regarding your use of the Veedeo video rendering platform and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Veedeo is a cloud-based video rendering platform that provides API services for processing, editing, and generating video content. Our Service includes:

  • Video processing and rendering APIs
  • Multi-track timeline composition tools
  • Subtitle and text overlay capabilities
  • Platform-specific video optimization
  • Developer dashboard and account management
  • Documentation and support resources

3. Account Registration and Security

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the security of your account credentials, including your password and API keys. You agree to:

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • Use strong passwords and secure API key storage
  • Accept responsibility for all activities under your account

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service for lawful purposes in accordance with these Terms. Acceptable uses include:

  • Creating marketing and promotional videos
  • Generating social media content
  • Educational and training materials
  • Entertainment and creative projects
  • Business presentations and communications

4.2 Prohibited Uses

You agree not to use the Service to:

  • Create illegal, harmful, or offensive content
  • Violate intellectual property rights of others
  • Distribute malware, viruses, or harmful code
  • Engage in fraudulent or deceptive practices
  • Harass, threaten, or harm others
  • Spam or send unsolicited communications
  • Attempt to breach or circumvent security measures
  • Use the Service beyond your subscription limits without authorization

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of all content you submit to or create using our Service ("Your Content"). By using our Service, you grant us a limited, non-exclusive license to process Your Content solely for the purpose of providing the Service.

5.2 Our Intellectual Property

The Service and all related technology, software, and materials are owned by us or our licensors. This includes but is not limited to:

  • The Veedeo platform and API
  • Software, algorithms, and processing techniques
  • Documentation and user interfaces
  • Trademarks, logos, and branding

5.3 Content Responsibility

You are solely responsible for Your Content and warrant that you have all necessary rights to use such content with our Service. We do not monitor or control Your Content but reserve the right to remove content that violates these Terms.

6. Subscription and Billing

6.1 Service Plans

We offer various service plans with different features and usage limits. Plan details and pricing are available on our website and may be updated from time to time.

6.2 Payment Terms

Payment terms depend on your chosen plan:

  • Credit-based plans: Pay in advance for credits
  • Subscription plans: Recurring monthly or annual billing
  • Enterprise plans: Custom payment terms as agreed

6.3 Refunds

Refunds may be available within 30 days of purchase for unused credits or subscription fees, subject to our refund policy. Contact our support team for refund requests.

7. Service Availability and Performance

7.1 Service Level

We strive to maintain high service availability and performance. However, we do not guarantee uninterrupted or error-free service. Factors that may affect service include:

  • Scheduled maintenance and updates
  • Third-party service dependencies
  • Network connectivity issues
  • Force majeure events

7.2 Rate Limits

Your use of the Service is subject to rate limits based on your subscription plan. Exceeding these limits may result in temporary service restrictions or additional charges.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy principles include:

  • We do not store or analyze your video content
  • Video files are processed and deleted immediately
  • Personal information is protected and used only as described
  • You have rights regarding your personal data

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or business opportunities
  • Service interruptions or delays
  • Third-party claims or actions
  • Costs of substitute services

Our total liability to you for any claims arising from or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of the Service
  • Your Content or any content you submit
  • Your violation of these Terms
  • Your violation of any third-party rights

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard.

11.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in prohibited activities. We will provide reasonable notice when possible.

11.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your account data in accordance with our data retention policies. Unused credits may be refunded at our discretion.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Sending email notifications for significant changes
  • Displaying notices in your account dashboard

Your continued use of the Service after any changes constitutes acceptance of the modified Terms.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek informal resolution of any disputes.

13.2 Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

13.3 Jurisdiction

Any legal proceedings arising from these Terms will be subject to the exclusive jurisdiction of the courts located in New York, New York.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have questions about these Terms, please contact us:

INNOFUN DIGITAL ENTERTAINMENT LLC

98 Cuttermill Road, Suite 466 S

Great Neck, NY 11021

United States

For legal inquiries, please use the contact form on our website or reach out through our help center.